ChiefAI Terms & Conditions

Effective Date: December 7, 2025

These Terms and Conditions (“Terms”) govern your use of the website https://chiefai.co (the “Site”) and the services provided by ChiefAI, LLC (“ChiefAI,” “we,” “us,” or “our”).

By accessing or using the Site, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Site or use the services.

Relationship to Master Services Agreement

These Terms govern general use of the Site by all visitors and users. If you are a client of ChiefAI under a signed Master Services Agreement (“MSA”) and applicable Sales Order, that MSA and Sales Order govern the services provided to you. In the event of any conflict between these Terms and a signed MSA or Sales Order with respect to the services described therein, the MSA or Sales Order controls, and these Terms control in all other respects.

Services Provided

ChiefAI provides AI readiness assessments, advisory services, implementation support, and governance frameworks designed to help organizations adopt artificial intelligence responsibly and effectively. Our services are advisory and decision-support in nature; final decisions and outcomes remain with you. We reserve the right to modify, suspend, or discontinue the Site or any part of the services at any time, with or without notice.

User Accounts

To access certain features of the Site, you may be required to register for an account. You agree to:

  • Provide accurate, current, and complete information.
  • Maintain the security of your password and identification.
  • Accept all responsibility for any and all activities that occur under your account.

Intellectual Property

The Site and its original content, features, and functionality are and will remain the exclusive property of ChiefAI and its licensors. The Site is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of ChiefAI. Ownership of work product and deliverables created for clients is governed by the applicable MSA and Sales Order.

SMS / Text Messaging Terms & Conditions

By providing your mobile phone number to us, you consent to receive text messages (SMS and MMS) from ChiefAI. These messages may include account verification codes (2FA), service notifications, appointment reminders, service updates, and customer support responses.

  • Opt-In: You opt in to the service by providing your phone number on our web forms or by texting a keyword (e.g., START) to our number.
  • Opt-Out: You can cancel the SMS service at any time by texting “STOP” to the short code or number from which you received messages. After you send “STOP” to us, we will send a message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will resume sending SMS messages to you.
  • Help: If you are experiencing issues with the messaging program, you can reply with the keyword “HELP” for more assistance, or contact us directly at privacy@chiefai.co.
  • Carriers: Carriers are not liable for delayed or undelivered messages.
  • Fees: Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies.
  • Privacy: For questions about your privacy regarding our SMS services, please review our Privacy Policy at https://chiefai.co.

Prohibited Uses

You may use the Site and services only for lawful purposes. You agree not to use the Site or services:

  • In any way that violates any applicable national or international law or regulation.
  • To transmit any advertising or promotional material, including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation.
  • To impersonate or attempt to impersonate ChiefAI, a ChiefAI employee, another user, or any other person or entity.
  • To engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Site, or that may harm ChiefAI or users of the Site.

Disclaimer Regarding AI Outputs

Given the nature of artificial intelligence, you acknowledge that output generated by our services may occasionally be inaccurate, incomplete, or misleading. ChiefAI makes no warranties regarding the accuracy, completeness, or reliability of any content generated by AI. You should independently verify all AI-generated information and apply human judgment and oversight before relying on it for any decision-making. The services do not constitute legal, financial, accounting, HR, medical, or regulatory advice.

Indemnification

You agree to defend, indemnify, and hold harmless ChiefAI and its directors, officers, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or in any way connected with your access to or use of the Site or services, your violation of these Terms, or your violation of any applicable law or the rights of any third party.

Limitation of Liability

In no event shall ChiefAI, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of, or inability to access or use, the Site or services. The Site and services are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied, to the fullest extent permitted by applicable law. Nothing in these Terms limits any liability that cannot be limited under applicable law.

Third-Party Links

The Site may contain links to third-party websites or services that are not owned or controlled by ChiefAI. ChiefAI has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We encourage you to read the terms and privacy policies of any third-party site you visit.

Governing Law & Venue

These Terms shall be governed and construed in accordance with the laws of the State of New Hampshire, without regard to its conflict-of-laws provisions. Any action to interpret or enforce these Terms, or that arises out of your use of the Site or services, will be brought exclusively in the state or federal courts located in New Hampshire, and you consent to such jurisdiction and venue.

Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect and will be construed to best effectuate the original intent and purpose of these Terms.

Entire Agreement

These Terms, together with our Privacy Policy and, for clients, any applicable MSA and Sales Order, constitute the entire agreement between you and ChiefAI regarding your use of the Site and supersede any prior agreements or understandings regarding that subject matter.

Changes to These Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will indicate changes by updating the effective date above. By continuing to access or use the Site after those revisions become effective, you agree to be bound by the revised Terms.

Contact Us

If you have questions or comments about these Terms, please contact us at:

Mail: ChiefAI, 923 Elm Street Unit 199, Manchester, NH 03101

Email: privacy@chiefai.co

Phone: 617-634-5400